How you can Jam, and reduce engineer’s debugging time!

Welcome to Jam! You’re joining 30,000+ happy users reporting bugs better.

When you use Jam to capture bugs, you’re not only saving yourself time, you’re also saving engineers even more time. It’s a win-win.

What is Jam? Jam is the fastest way for you to log a bug, and it also automatically captures everything an engineer needs to know to debug it: console and network logs, session replay, browser and device info, and more!

According to estimates from Jam users, we've saved engineers 1,000,000+ debugging minutes. Let's get you started!

You’re joining 30,000+  – and growing – who Jam!

You’re joining some of the largest and fastest moving companies who use Jam – from Fortune 100’s such as Unilever, Dell, and T-Mobile, to blitzscaling startups like Peloton, Heap and Ramp.

Jam is used across these companies from customer support teams to product managers, QA and of course engineers themselves. Welcome!

You can learn Jam in this 90 second video

You can create your first Jam in 30 seconds (and blow engineers away!)

1. Get the Chrome extension (by clicking the big green button on jam.dev)
2. Remember to pin the extension to your browser so it’s faster for future you!
3. Enter in your email to create your account.
4. Now you’re ready to catch your first bug with Jam. Click on the Jam icon.

5. Choose your screen recording method

6. Annotate and draft your bug report, optionally connect your tools, and hit “Save”!

7. A perfectly formatted ticket with all the details engineers need will be instantly created, and the link will be copied to your clipboard for easy sharing.

8. Send the Jam link to an engineer to reduce their time debugging the issue you caught!

Have a question?

We’re here to help: jam.dev/help

Happy jamming,
Irtefa & Dani (Jam co-founders)

Here’s what our users say about Jam